Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Determine purpose of social sustainability strategy

1.1

Review existing business values, vision, strategies and goals for social sustainability implications

1.2

Research proactive approaches to social sustainability and how they might be relevant to the organisation

1.3

Identify internal stakeholders at all levels of the organisation and how they will contribute to the strategy

1.4

Identify legislative and regulatory requirements

1.5

Consult with internal stakeholders to determine the purpose of the social sustainability strategy

2

Define strategic direction

2.1

Identify external stakeholders and how they will contribute to the strategy

2.2

Facilitate processes to determine strategic opportunities that support the purpose of the strategy

2.3

Facilitate processes to evaluate the strategic opportunities

2.4

Select strategic opportunities that will define the strategic direction

2.5

Facilitate processes to amend purpose of the strategy based on the strategic opportunities

3

Facilitate development of the strategy

3.1

Facilitate processes to identify activities to support the strategic direction

3.2

Facilitate processes to determine key operational requirements for implementing the activities

3.3

Facilitate processes to evaluate the impact on resources and systems of implementing the activities

3.4

Analyse risks to successful implementation of the activities and prepare risk management strategies

3.5

Develop protocols and mechanisms to ensure that implementation of activities aligns to social sustainability purpose

3.6

Determine next steps for progressing the strategy

4

Facilitate stakeholder engagement

4.1

Facilitate equitable participation from all stakeholders

4.2

Determine the information needed to enable stakeholders to contribute to the development of the strategy

4.3

Prepare communications that target stakeholder information needs

4.4

Identify any barriers to communication and participation

4.5

Apply strategies to address barriers to communication and participation

5

Document the strategy

5.1

Document the purpose of the strategy, the proposed activities and implications for the organisation

5.2

Use suitable format, structure and supporting information for the strategy to meet stakeholder and organisational requirements

5.3

Confirm with stakeholders that the strategy reflects the outcomes of strategic planning processes

5.4

Develop recommendations for progressing the strategy

6

Evaluate and improve the strategy

6.1

Determine evaluation criteria relevant to the social sustainability strategy

6.2

Determine processes and activities for evaluating the strategy and identifying improvements

6.3

Determine documentation and reporting requirements

6.4

Engage stakeholders in the evaluation

6.5

Provide information and resources to facilitate the evaluation

6.6

Facilitate the evaluation

6.7

Review the outcomes of the evaluation to identify opportunities for improvement

6.8

Document and report on recommendations for improvement